��ƮŸ��Job������
������ ����ǥ��
������
���迡�� (A=Clerk, B=Customer)
A: May I help you?
B: Yes, I would like half a dozen strawberry-filled
donut....
A: Six strawberry donuts.
B: Five...(mumble) buttermilk
bars.
A: I'm sorry. Five
what?
B: (Mumble) buttermilk
bars.
A: I'm really sorry. Could you show me what you want?
B: Right here. the glazed buttermilk bars.
A: Oh. okay. That's
five, right?
B: Yeah.
A: They are very good, aren't they?
B: Yeah, I really like them.
A:
Can I get you anything else?
B: I'll take three large coffees to go.
A: Okay. Is that all for you then?
B: Yeah. that'll do it.
A: That's six
strawberry jelly, five glazed buttermilk bars, and three large coffees.
right?
B: Yep.
A: That'll be eight seventy-five, please.
B: Here's ten. Could you give me the rest in quarters, please. I
need them for the laundromat.
A: Oh, I'm really sorry, I'd like
to give you quarters, but I don't have any extra. I need to keep
what I have for change. I'm sorry.
B: That's okay.
A: One
twenty-five is your change, thank you very much.
���� �Ĵ翡�� (A=Counter Clerk, B=Customer), M=Manager)
A: May I help you?
B: Yeah, gimme a hamburger, small fries, and an iced tea.
A: Everything on your hamburger?
B: Yep.
A: Anything else?
B: No. that'll do it.
A: So, that's one hamburger, a small order
of fries and an iced tea.
B: That's right.
A: Would you
like your tea now?
B: Please.
(After a few minutes)
A: Here's your order. Enjoy your lunch.
B: (call out) Excuse
me, Miss, there are onions on my hamburger.
A: I'm sorry, I
thought you ordered "everything" on your hamburger.
B: Sure, but not onions.
A: I could take it back to the kitchen
and ask them to take the onions off.
B: Well, the hamburger
would still smell like onions, wouldn't it?
A: Let me check with the manager to see what we can
do.
B: I would really
appreciate that.
A:(Counter
clerk to manager) Excuse me, Bill, a customer ordered a hamburger
with everything, but now he is complaining about the onions.
M: See if he wants another one.
A: Okay.
A:(Counter clerk to customer) Would you like another hamburger?
It will probably take a few minutes. Or would you like to change
your order? I can get a cold sandwitch right away.
B: That's
all right. I'll wait for the hamburger.
A: Okay, I'll bring
it to you when it's ready.
�����ҿ���(A=Attentant, B=Customer)
A: What can I do
for you?
B: Fill'er up
and check the oil, would you please.
A: Sure. Car wash today?
�ڵ���
����������(A=Repairperson, B=Customer)
A: Good morning. Kang's
Auto Repair.
B: I need an oil change and my spark plugs checked
today. How long will that take?
A: If you bring it in by 8 in
the morning, you should have it back by noon.
�Ĵ翡��(A=Waiter, B=Customer)
A: What can I get
you?
B: I'll have the
lunch special and kids will have hamburgers. And bring us a cup
of coffee and two milks, please.
A: That's one lunch special,
two hamburgers, two milks and a coffee. Would you like cream and
sugar with your coffee?
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B: I didn't order cola; I ordered a lemon soda.
A: You're
right. I'm sorry. I'll be right back with your soda.
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B: Excuse me, but you brought me the wrong kind of pie. I had
ordered lemon meringue and you brought me cherry.
A: Oh, I'm
terribly sorry. I don't know what happened. Let me get you the right
kind.
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B: I ordered my hamburger without tomatoes. But now there are
tomatoes on it.
A: I'm sorry. The kitchen must have made a mistake.
Let me take it back.
���� �����ǿ���(A=Desk clerk B=Guest)
A: May I help you?
B: Are there any nice restaurants around here?
A: What kind
of food do you like?
B: Ethnic food would be nice.
A: Ethnic
food?
B: You know, Janpanese, Mexican; foods from other countries.
A: I don't think we have any around here. I'm sorry.
B: I'm
sorry. How about a Tai restaurant? Do you have one of those?
A: I think so. Let me check
with the manager to make sure. I'll be right back. ( a few minutes later) There is a Tai restaurant
in the shopping center on Main Street. It's called Charlie's Hideway
and it is supposed to be very good.
B: How do I get to Main
Street?
A: Oh, do you see the street out there? That's Pioneer.
You take that to the first right. That's Main Street. You make a
right on Main Street and the shopping center is half a block down
on your right. You can't miss it.
B: Thanks a lot. You've been
very helpful.
A: You're welcome. Enjoy your dinner.
---------- ---------- ---------- ---------- ----------- ----------
--------- ---------
A: I'm sorry. I made a mistake. I told
you our hotel rooms are $65 a night. But that's only on the weekend.
The weekday rate is $85. I'm really sorry.
B: Are you sure we
can't get the rooms for $65? That's the price you told us.
A:
Yes. I know. But I was wrong. I will need you charge you $85
because it's Wednesday.
B: Well, in that case, I don't think
we want the rooms.
A: Why
don't you wait here a second and I'll have the manager talk to you.
��Ź�ҿ��� (A=Customer, B=Employee)
A: I'm here to pick
up my shirts.
B: I'm sorry. They're not ready yet. They should
be ready by tomorrow afternoon.
A: But you told me I could pick
them up Thursday. That's today.
B: I know. I'm really sorry.
But one of our machine broke down so we got behind.
A: Well,
okay. But it'll mean an extra trip again.
B: I am sorry. They
will be ready by tomorrow afternoon. I promise. |